Frequently asked questions

What guarantees do I receive when I purchase an Original Quality printer cartridge from Perfect Printer Cartridges?

All our cartridges are sold with a 100% no quibble guarantee and our trained staff are happy to assist you with technical advice at any time.

How soon shall I receive the cartridge I’ve ordered?

All orders placed before 2 pm on a weekday will be send out the same day, for arrival on the following working day. Orders placed after 2 pm will be sent out the following day.
Our next day delivery policy is for all customers, regardless of the quantity of cartridges you order.
There are no costs for delivery.  For more detail, please see the delivery policy page 

What is the procedure if the cartridge I receive is faulty?

In the unlikely event that you should be unhappy with the performance of any of our cartridges, our production manager will do his best to assist you and we offer a full money back guarantee should we not be able to resolve your problem.

How do I know that I’ll get what I pay for?

Our cartridges are produced at our own in-house facility in Peterborough, where our experienced staff quality check each and every cartridge before it is sent out.

How do I know that my details won’t be misused?

With perfectprintercartridges.co.uk you do not need to have that concern. We are the sister company of AquAid, a water cooler company established in 1992, turning over more than £15,000,000 every year, servicing 50,000 water dispensers.  Please see our Privacy Policy for more information.

Why does perfectprintercartridges.co.uk not supply all printer cartridges?

In order for us to offer the highest possible quality, all the products that we sell have been through a thorough testing and qualification process.  Please click here to see which brands we offer.
The list of printer cartridges we supply is constantly growing though, so keep an eye out for additions to our range.

What is difference between the cartridges that perfectprintercartridges.co.uk and cartridges that other companies supply?

At perfectprintercartridges.co.uk we are fundamentally different. We re-use the shell of an old cartridge to produce our own, Original Quality cartridge. This cartridge is quality tested prior to being shipped out, to ensure that the print quality matches that of an original.

Does perfectprintercartridges.co.uk have a Green Policy? If so, what is it?

Our products not only offer cost savings, they also offer a green alternative. Every cartridge produced by us has been diverted from landfill sites. Every year millions of printer cartridges end up in landfill sites and can take more than a thousand years to decompose. Your support will help British manufacturing, the environment and help you to save money in difficult economic times, without any compromise on quality.

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